Monday, September 17, 2012

Ask Us: the new way to find help

Try Ask Us..., the new way to find help from the Library.

You search the knowledge base of answered questions and the auto-suggest feature points you to the right answer. If you can’t find what you need, you can submit your own question, so the knowledge base grows as new questions are answered. 

Questions can also be submitted by Text, Email and Live Chat.

Ask Us features prominently on the Library home page and the tab appears on the right of every page throughout the site.




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