Showing posts with label downtime. Show all posts
Showing posts with label downtime. Show all posts

Wednesday, October 04, 2017

UPDATE: Nature Journals

Access to Nature Journals is now restored, following maintenance work by the publisher SpringerNature. Thank you for your patience while the publisher resolved the problem

Thursday, September 28, 2017

DOWNTIME: Nature Jounals

The Nature Journals platform is currently unavailable.  Nature are investigating the problem as a matter of urgency and apologises to our users for the inconvenience this is causing. We will update you as we have more information from the publisher

Monday, September 11, 2017

Access to New Scientist

Access to New Scientist via the publisher's site is experiencing some problems. In the meantime you can access New Scientist on campus by going directly to https://www.newscientist.com/issues/   

Off campus you can use apps anywhere to access the above link


Tuesday, August 22, 2017

DOWNTIME: Proquest eBooks: EBL &eBook Central

Proquest will be conducting further essential maintenance on their EBL and eBook Central platform on Saturday 26th August 6pm to 8pm. The platform will be unavailable during this time.

Monday, August 21, 2017

DOWNTIME: Lexis Nexis

Lexis Nexis will be undertaking essential  maintenance to their platform between 05.00 BST Saturday 26th August and 19.00 BST Sunday 27th August. The platform to be unavailable to our users between these times. Lexis Nexis apologise for any inconvenience this may cause

Thursday, August 17, 2017

Access to ScienceDirect: restored

UPDATE (10.38am 18/8/17):

Access to www.sciencedirect.com is working normally.

We apologize for any inconvenience caused.

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ORIGINAL MESSAGE (17/8/17):

Access to www.sciencedirect.com is currently being affected by a publisher block, related to systematic / excessive downloading by a University of Liverpool member, contrary to licence conditions.

We are in the process of resolving this issue, and hope to restore normal access shortly.

In the meantime, you can access sciencedirect on campus by going directly to http://www.sciencedirect.com

Off campus, you can use apps anywhere to access the above link.

Click here for ore information on the acceptable use policy for online resources.

Monday, August 14, 2017

Planned Maintenance: Box of Broadcasts (BoB) Weds 16 Aug

 BoB will undergo scheduled maintenance this Wednesday, 16 August 2017 and should be considered at risk between 09:30 and 15:00 BST

During these hours, BoB users may be unable to access the site and will instead see our temporary maintenance page. Please keep an eye on status.learningonscreen.ac.uk for system status updates. 


We apologise for any inconvenience caused. 

Friday, August 11, 2017

DOWNTIME: Box of Broadcasts (BoB) Sunday 13th Aug

Box of Broadcasts (BoB) will be undergoing platform maintenance on Sunday 13th August between 10am and 2pm BST. This is to fix an issue with programmes being incorrectly marked "unavailable". Check status.learningonscreen.ac.uk for system status updates

SPIE Digital Library platform migration

SPIE Digital Library will be undergoing migration to a new platform. This is expected to take place on 15th August around 3pm BST and measures have been put in place to try to ensure access is not disrupted, however access to SPIE Digital Library should be considered at risk during the platform migration

Planned Downtime: Proquest eBook Central Saturday 12th August

A reminder that Proquest eBook Central will undergo planned maintenance on Saturday 12th August between 6pm and 9pm BST. Services and content on the Proquest eBook platform will be unavailable during this time.

Monday, August 07, 2017

Planned Downtime: Proquest eBook Central

Proquest eBook Central will undergo planned maintenance on Saturday 12th August between 6pm and 9pm BST. Services and content on the Proquest eBook platform will be unavailable during this time.

Friday, August 04, 2017

ScienceDirect: Access restored

Access to the ScienceDirect platform has been restored. Thanks for your patience while Elsevier resolved this problem

ScienceDirect : Interruption to service

Elsevier ScienceDirect platform is currently experiencing an interruption to service for customers including University of Liverpool users. It is possible to search the platform but you may experience a loss of access to full text articles. Elsevier are aware of the issue and they are working to resolve it as soon as possible

Wednesday, August 02, 2017

DOWNTIME : Authentication to Library Resources

Access has been restored to library resources. Thanks for your patience

DOWNTIME : Authentication to Library Resources

We are currently experiencing problems authenticating to library resources. Computing Services are aware of the issue and they are working to resolve the problem. Check https://www.liverpool.ac.uk/csd/ for service updates

Wednesday, July 19, 2017

DOWNTIME : SpringerLink - Access restored

Access to full text on SpringerLink has now been restored. Thanks for your patience while Springer resolved this issue

Tuesday, July 18, 2017

DOWNTIME: SpringerLink

Access to full text on the SpringerLink platform is currently unavailable. This is due to technical issues at the Springer data centre. Springer are working urgently on the issue and apologise for the inconvenience caused to our users

DOWNTIME : RefWorks, MyiLibrary, Proquest databases

RefWorks is currently experiencing unplanned downtime for UK-based universities. Other products from Proquest may also be affected. These include MyiLibrary ebooks and Proquest databases such as Hospital Premium Collection, Index to Theses and Literature Online

The platform vendor is working to resolve the issue as soon as possible. Apologies for the inconvenience caused. We will update you as soon as we receive more information from Proquest

Monday, June 26, 2017

UPDATE: Web of Science links

Web of Science links using "IsIt@Liverpool" are now restored. Thanks for your patience while our supplier resolved the issue

Wednesday, June 21, 2017

Web of Science links

We are currently experiencing some disruption to article linking in Web of Science when using the "IsIt@Liverpool" link. Our supplier is investigating the issue as a matter of high priority and apologises to University of Liverpool users for the inconvenience caused.

Alternative sources for locating articles are available via SCOPUS or Discover